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Ombudsman Diana Kovacheva leaves the presidency after talks with President Rumen Radev, 29 March

Ombudsman Diana Kovacheva cannot be caretaker prime minister

President Rumen Radev spoke with Ombudsman Diana Kovacheva as part of the consultations on a caretaker prime minister. After the meeting with the head of state, Ms. Kovacheva told the media that she could not take up the post because she had been..

29.03.24 15:23 |

Record number of complaints filed to the ombudsman in past year

About 74,500 citizens and representatives of organizations sought assistance, protection or help from Ombudsman Diana Kovacheva in the past year , the annual report on the ombudsman’s activities, submitted to the National Assembly,..

30.03.23 13:57 |
Diana Kovacheva

Bulgaria's ombudsman demands higher compensations for household consumers of natural gas

Bulgaria's ombudsman Diana Kovacheva insists that the compensations for the household consumers of natural gas be increased. In a letter to the ministers of finance and energy Assen Vassilev and Alexander Nikolov, she informs that citizens feel..

10.03.22 14:44 |

Ombudsman: The centres for people at risk are closing doors over electricity and gas bills

The centres for people at risk are forced to close their doors over electricity and gas prices.  In a letter addressed to the Minister of Finance, the Minister of Social Policy and to the chair of the parliamentary Committee on Labour, Social and..

27.01.22 17:10 |
Ombudsman Diana Kovacheva

Bulgaria's Diana Kovacheva joins the leadership of the global network of human rights institutions

Bulgaria's Ombudsman Diana Kovacheva was elected a member of the leadership of the global and European networks of human rights institutions. There are only four European representatives in the leadership of the world network, one of whom will now be..

03.12.21 18:07 |

Ombudsman finds discrepancies between agenda of MPs and that of citizens

In a letter to the MPs of the 47th National Assembly, the Ombudsman Diana Kovacheva highlighted the most important problems that citizens raise in their complaints. The high prices of natural gas, electricity, heating, and..

03.12.21 12:22 |
Bulgarian Ombudsman Diana Kovacheva

Bulgarian citizens seek Ombudsman's help over heating, water bills and pensions

The price of heating and water and the amount of pensions are the main problems for which citizens have sought help from the ombudsman last year, the institution reported.  Nearly 3,000 people have complained about irregularities in the field of..

02.01.21 13:07 |

Covid-19 in Bulgaria: Day 48

17 new Covid-19 cases in Bulgaria, most of them in Pleven region 17 new Covid-19 cases have been registered in Bulgaria today – 2 in Sofia region and 15 in Pleven region, Central Bulgaria. This brings the total number of confirmed..

24.04.20 19:46 |
Maya Manolova

National ombudsman Maya Manolova asks Cyprian counterpart for assistance over Olympic insurance company bankruptcy

Bulgaria’s ombudsman Maya Manolova has asked for the assistance of her Cyprian counterpart for resolving the problem of the Bulgarian drivers insured at Olympic, the Cyprian insurance company which went bankrupt. Manolova stressed there were..

22.08.18 09:52 |

Consumer federation, Ombudsman Manolova to submit complaint against EWRC over natural gas rate rise

The Federation of Consumers and Ombudsman Maya Manolova are submitting to the Administrative Court, Sofia City, a complaint against the Electricity & Water Regulatory Commission (EWRC) over the new, higher price of natural gas set by EWRC, the..

08.04.17 14:51 |
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